Breastfeeding World is committed to your satisfaction with your purchase.
Return Requirements
Return packages must be postmarked within 14 days of receipt of your purchase and require a return authorization
number noted in the bottom left hand corner of the package. Return authorization numbers can be obtained by
e-mailing a request to Returns@bfw-usa.com. Returns received without a return authorization will be refused. Products
can be accepted if they have not been worn, soiled, washed, exposed to breastmilk and have all of their original
packaging in good condition. Returns for breastpumps can be accepted if the original manufacturer seal on the pump
box has not been broken. Clearance items are not eligible for exchanges or refunds and, for hygienic reasons, panties
can not be returned or exchanged.
To expedite processing for exchanges, our recommendation is that you place a new order for the product you need.
Then, complete the Return Form enclosed with your original order and mail it back the return item for credit.
Fees
Returns and exchanges are subject to processing fees as follows:
Shipping Method Amount of Return Fee
UPS or Priority Mail
Any
5%
Free Shipping
$0 - $99.99
10%
Free Shipping
$100 or more
7.5%
Where to Send Merchandise
Returns c/o Breastfeeding World
18041 Acre St.
Northridge, CA 91325
Processing time for returns and exchanges averages 2-3 weeks and you will receive an e-mail notification at the time
your return is processed.
For Further Assistance
If you have additional questions, please feel free to contact our customer service team at service@bfw-usa.com or (888)
512-6824 between the hours of 9:30 AM - 5:00 PM Monday-Friday, Pacific Standard Time.
THIS POLICY IS SUBJECT TO CHANGE WITHOUT NOTICE
Free Shipping to
anywhere in the
continental U.S. on
Orders over $25.
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